Shipping Request Form - Luggage Point

Submit Your Shipping Details

For Lost Property Returns, Mail It On Items or General Shipping

You're nearly there. If you've received a shipping quotation from us via email, please use the form below to confirm your shipping details and proceed.

We use this form to gather the essential information required to safely send your item via courier — whether it's a lost item, a security-restricted item (Mail It On), or a general shipping request.

✅ What is this form for?

1. Lost Property Return
If you’ve been notified that we’ve identified a match for your lost item and you’ve received a quotation, you can now submit your delivery information using this form so we can ship your item to you.

2. Mail It On (Confiscated Items)
If airport security referred you to Luggage-Point for a confiscated item and you’ve been issued a shipping quote, please use this form to confirm your details and proceed with the shipment.

3. General Shipping (New Quote Request)
If you're a Luggage-Point customer and would like us to ship an item on your behalf (e.g. excess baggage, retail item), please complete this form and we’ll get back to you with a quotation.

📋 What happens next?

If you’ve already received a quote: We’ll match your form submission to your quotation and issue a secure Dojo Payment Link.
If you’re requesting a new quote: Our team will review the details and email you a personalised shipping quotation.
Once payment is received, we’ll dispatch your item and provide tracking details (if applicable).

🚨 Important Notes

Insurance: If you’ve chosen a tracked courier, optional insurance is available. If you do not purchase insurance, you accept that Luggage-Point cannot be held liable for loss or damage in transit.
International Shipments: Customs delays, import duties or local taxes may apply and are beyond our control.
Storage Time Limits: Lost Property and Mail It On items are held for a limited time. If shipping is not arranged within the time specified in your quote email, daily storage charges may apply or the item may be disposed of in line with policy.

📦 Ready to proceed?
Please complete the form below with accurate details to ensure smooth delivery.

Select Luggage-Point Store

Which Luggage-Point store are you sending from?

Service Type

Service *

LP or MIO Reference Number *

Enter in full including any letters. Enter 0 for if Shipping Service

Sender's Details

Please enter all of the details for the sender of the items. Missing or incorrect details will result in delays in processing your shipment.

Sender's Name *

First

Last

Sending Company Name (if applicable)

Sender's Email *

Sender's Phone Number *

Sender's Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Recipient's Details

Please enter all of the details for the party receiving the items. Missing or incorrect details will result in delays in processing your shipment.

Recipient's Name *

First

Last

Receipient Company Name (if applicable)

Recipient's Email *

Recipient's Phone Number *

Address to Send to *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

If sending outside the UK, what is the Export Type?

Permanent
Temporary
Re-Export

If sending outside the UK, what is the Reason for Export?

Return of Personal Effects (Lost Property/Mail it On)
Other

Goods to be shipped

Please enter the goods being shipped below:

Quantity *

Value in GBP *

Please enter the value in Great British Pounds (Sterling)

Item Description *

Legal Declarations

Please tick to declare that you have read and understood: The terms and conditions of service, the Dangerous and Prohibited Items lists and the Customs Declarations. Tick all boxes that apply.

Click here to view the Shipping Prohibited Items List

Click here to view the Terms and Conditions of Service

Statements *

I confirm that I agree to the Luggage-Point Shipping Terms and Conditions.
I confirm that I have been made aware of the Prohibited Goods and Dangerous Goods lists and that a false declaration could lead to prosecution for breach of the Air Navigation Order Dangerous Goods Regulations 2002
I confirm that I am not shipping any items that are highlighted on the Prohibited Goods and Dangerous Goods lists.
For shipments with a destination in the European Union, I understand I may be liable for EU VAT charged by customs in the destination country and that the courier may charge a disbursement (handling) fee to complete customs clearance.
For all goods being shipped outside of the UK, I understand that Customs in the receiving country may charge Duty or VAT on import and that the courier may charge a disbursement (handling) fee to complete the customs clearance. I also understand that Luggage-Point cannot assist with Customs and that it is my responsibility to liaise with Customs to ensure any queries are handled and duties are paid.
I, the undersigned, certify that the particulars given on this form are correct and that this package does not contain any dangerous article or articles prohibited by legislation or by postal or customs regulations

Digital Signature

Date / Time

Date

Time

Our Services

At Luggage-Point, we pride ourselves in the best in class service we provide to airport passengers. Please see some of our passenger testimonials here.