Join Us - Careers with Luggage-Point

Embark on a Rewarding Journey with Luggage Point – Where Your Career Soars!

Are you seeking a role that brings a new adventure every day? If thriving in a vibrant retail environment, working alongside a fantastic team, and enhancing customers' experiences excite you, then we want to hear from you!

Why You'll Relish Being Part of Our Team:

At Luggage Point, we're more than a team – we're a family. Our employees are the core of our operation, and we're dedicated to creating an environment where you're not only valued but where your growth is a priority.

Perks of the Job:

  • Competitive Salary: Reflecting our commitment to your expertise and effort.
  • Company Pension: Invest in your future with our supportive pension scheme.
  • Employee Discounts: Enjoy store discounts as a thank you for your dedication.
  • Perks Discount Scheme: Access a range of savings across various products and services, enhancing your lifestyle.
  • Monthly Bonus Scheme: Meet your targets and earn a monthly bonus, with an average additional pay of £2,400 per year, rewarding your hard work.
  • Health and Safety: We ensure a safe and healthy work environment for all team members.

We're seeking individuals with:

  • A proactive "can-do" attitude, ready to take on challenges.
  • Outstanding communication skills – a natural at building connections!
  • Previous retail experience? Excellent! We value someone who shows a passion for exceptional service.
  • Organisational and problem-solving skills – you're the person who gets things done.
  • Professionalism with a touch of empathy – understanding and fulfilling people's needs.
  • Digital proficiency, especially with IT systems – essential in today's world.

The Essence of the Role:

  • Experience varied and exciting workdays in the dynamic retail setting of an airport.
  • Create delightful customer experiences and forge lasting impressions.
  • Be an integral part of a team that values both collaboration and individual achievements.

Key Requirements:

  • A full 5-year work history and a criminal reference check for your pass.
  • Proud to be an equal opportunities employer.

Join Us:

If you're passionate about delivering excellent retail experiences and eager to be part of a team that makes a difference every day, Luggage Point is your destination. We're excited to welcome new members who share our enthusiasm for our values and goals.

Apply Today:

Do you have two years of customer service experience and are authorised to work in the UK? Wonderful! We're looking forward to your application. Let’s embark on this journey together. Click the button below to view our vacancies.


Employee Testimonials


What our employees say about working at Luggage-Point

I started my career at Luggage-Point in April 2016 as the Office Administrator. I enjoy the fast paced and varied work environment and I can truly say that no one day is the same.
I thrive on the challenge of being a detective and solving the daily challenge of finding customer's items of lost property. I have had the opportunity to work at Stansted Airport (night shift). This provided a valuable insight into the daily operations of the business.
I am now the business manager and oversee the daily running of the admin and customer service team at Head Office.

Julie F

If you are looking for a fast paced and rewarding job you can't go wrong with Luggage-Point. I joined Luggage-Point in 2013 and have since had two promotions and I am now a Base Manager!

Steven W

My success story began 15 months ago when I joined Luggage-Point. I started employment as an Assistant and worked my way up to Base Manager – That I am extremely proud of. I love the ever changing environment and thrive from building and growing within the business.”

Jade BHX

As one of the first call centre advisors, I have had the ability to grow with the call centre. This has allowed me the opportunity to take on more roles and responsibilities to develop the skills to be the Customer Service Manager. I find so much enjoyment working in a family run business seeing the passion to provide customers with a valued service.

Sam B


Our Services

At Luggage-Point, we pride ourselves in the best in class service we provide to airport passengers. Please see some of our passenger testimonials here.




Charities We've Supported

Everybody has the potential to make a difference and help those around us, not only in our local communities but both nationally and internationally. Luggage-Point have supported the charities listed on this page – please click on the charity logos below to learn more about their mission.